And please save your documents or data regularly. If the myUniApps server crashes, your work may be lost.

  • Can I access my student email through myUniApps?

    All students can access their student email through myUniApps. You can access student Gmail through the applications list.

  • What happens if I leave myUniApps idle?

    The maximum time you are able to leave myUniApps unattended is one hour. If you leave your session unattended for longer than one hour, you will be automatically logged out of the myUniApps interface.

    Please be reminded to not save your data or files on the Remote Computer’s Desktop or Folders as the data will be deleted after you are timed out from inactivity or upon restart. Ensure your data is saved on your own local laptop or computer, or on a cloud service like Google Drive or OneDrive.
  • How many myUniApps sessions can I open?

    Students are only able to log into and open one myUniApps session at a time. If you have multiple devices, you will be able to open myUniApps, but will only remain active on the most recent device.

  • How do I print via myUniApps?

    You can print via myUniApps to either your local printer or the University's Student Print system.
    Printing from myUniApps is the same as printing from a University lab or library computer. Print jobs are sent to a global print queue. You can access and pick up your printing from any printer within the campus by tapping your student card to release the print job. See the step-by-step printing instructions at the Student IT website.

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  • Why can't I see an application that I normally use or need to have access to?

    You can access your course software from your own devices through the use of myUniApps.

    Some applications have license restrictions and will only be made available if you are enrolled in a course that utilises them.

  • Can I download and install software in myUniApps?

    No. While you are able to download files, you will not be able to install any software within the myUniApps environment.

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  • I'm receiving a 'Cannot connect to the server' error

    If you see an error saying 'Cannot reach myUniApps at https://storefront-receiver.unimelb.edu.au/Citrix/myuniapps/discovery':